Help Center
Find answers to common questions and get help with your account
Getting Started
Learn how to use Vantozuri
Account & Billing
Manage your account and payments
Products & Orders
Questions about products and orders
Contact Support
Get in touch with our team
Frequently Asked Questions
How do I purchase a product?
Browse our products, add items to your cart, and proceed to checkout. You can pay securely using Flutterwave.
How do I download digital products?
After purchase, digital products (e-books and video courses) are available in your Downloads page. Click the download button to access your files.
What payment methods are accepted?
We accept all major payment methods through Flutterwave, including cards, bank transfers, and mobile money.
How do I become a creator?
Click "Become a Creator" and fill out the registration form. You'll need to provide verification documents and bank details. Once approved, you can start uploading products.
When do creators get paid?
Creator payouts are processed manually by our admin team. You can track your earnings in your creator dashboard.
How do I track my physical book order?
After purchase, you'll receive an email with delivery information. You can also check your order status in your dashboard.